Though there are no cancellation fees, we require seasonally dependent notices for processing refunds. During the months of December 1-May 15, we require a minimum of a 7 day notice for a full refund. During the months of May 16-November 30, we require a 14 day notice for a full refund.
For certain situations, the Bella Mia Bed & Breakfast can apply your payment for a future booking date if your cancellation is not met by the proper notice. This will need to be approved by the hostess in writing. To initiate your cancellation of your reservation, please email firstname.lastname@example.org or call (616)283-1005.
Check in times are between 3pm and 5pm. If you require a different check in time, please arrange prior to arrival to guarantee immediate access to your room.
Check out is at 11:00 a.m. Late check out times are not available during the months of May - September. Late check out may be available during the months of October - April for a small fee, should it be available.
There are 5, free parking spots available in the front and back premises of the property that any and all guests. 2 spots are available in the front and 3 spots are available in the back. Parking is reserved for those staying at the Bella Mia. If you have guests, parking is not guaranteed for them and they may be asked to find public parking if space is limited.
Since breakfast is included in the room rate and made available daily to our guests, guests are responsible for informing us at least 7 days before your arrival if you require dietary restrictions due to health concerns, such as diabetes, celiac disease, allergies, etc. A typical breakfast at the Bella Mia Bed & Breakfast includes ingredients such as eggs, cheese, meats, and breads. There is no guarantee we can make changes to your breakfast if not given enough notice or if the food restriction requires food items outside of our abilities to prepare. You will receive confirmation if we are able to accommodate your request.
You are expected to leave your room in as good a condition as it was given to you. Any damage or missing item caused by you or those affiliated to you to the property inside or outside of your room such as (but not limited to) carpet stains, soiled furnishings or linens, broken windows or appliances will be replaced or cleaned and billed to you via the credit card you have on file within 14 days of your departure.
The Bella Mia Bed & Breakfast will keep items left behind for 7 days from finding it before being donated or thrown away (dependent on the item), unless contacted by the guest for arrangements for return home. Guest is responsible for shipping fees if item requires shipping; this will be charged to the card you have on file within 14 days of your departure.
No one under the age of 21 may book or stay at the property, unless accompanied by an adult. Property may not be suitable for children. The Bella Mia does not provide child items, such as toys, cribs, high chairs, etc. Rooms are generally designed for accommodating adults.
No loud parties or events are allowed on the property.
No smoking is allowed on any area related to the property. Guests and those affiliated to our guests who are found to have smoked on the property are subject to a $400 cleaning fine, which will be billed to the card we have on file within 7 days of your departure.
We have a very gentle and friendly, medium sized dog named Winston and a small cat named Emmy who stay at the property. They are not allowed in the guest rooms and common dining and lounge areas, but may roam around outside and in the back area. They are the official Welcoming Committee!
Guests are not permitted to bring pets, unless you can provide proof that your pet is a licensed therapy animal.
There is no wheelchair access to the property nor elevators within the property. Please note that 3 of the 4 rooms are located on the second floor. There are step entrances in the front and back of the property.
There is no minimum night stay requirement for reserving rooms at the bed and breakfast, however a maximum night stay is 20 nights. For business purposes, we can extend your stay beyond the maximum night requirement. Please inquire for more information.