Question 1

When is check-in/check-out time?

Answer

Check-in time is at 3:00pm every day. If you will need to check-in at a different time, please contact us so we can arrange to greet you properly, let you in and give you your room key. Check-out time is 11:00am daily.

Question 2

What are the bed and breakfast house rules?

Answer

- No one under the age of 21 may book or stay at the Bella Mia Bed & Breakfast, unless accompanied by an adult. - No smoking on any property area related to the Bella Mia Bed & Breakfast. - Not suitable for pets, unless you have a certified therapy pet. - No loud parties or events. Damages: You are expected to leave your room in as good a condition as it was given to you. Any damage caused by you to our home inside or outside of your room such as (but not limited to) carpet stains, soiled furnishings or linens, broken windows or appliances will be replaced or cleaned and billed to you via the credit card you have on file.

Question 3

What's your cancellation policy?

Answer

A 3 day notice for cancellation is required for a full refund. For certain situations, the Bella Mia Bed & Breakfast can apply your payment for a future booking date if cancellation is not met by the proper notice. Will need to be approved by the host via email/text for record. Cancellations can be sent to: nicole.bellamiabandb@gmail.com or (616)283-1005.

Question 4

I left something behind! What happens to it?

Answer

The Bella Mia Bed & Breakfast will keep items left behind for 1 week from finding it before being donated or thrown away (dependent on item) unless contacted by guest for arrangments for return home.

Question 5

Where do you recommend people go when they stay at the Bella Mia?

Answer

We have a Local Attractions page that lists our recommended places to go that are near-by the bed and breakfast. Spring Lake, MI is close to Grand Haven, Muskegon and Grand Rapids, Michigan - all these cities have tons to do, including beaches, breweries, festivals, museums, markets, concerts, restaurants, shopping and more!

Question 6

Things guests should know:

Answer

- There is free parking in the front and back premises of the bed and breakfast premises. - We have a very gentle and friendly dog named Winston and cat named Emmy who stay at the bed and breakfast. They are our "Helper Hosts"! - There is no wheelchair access to the bed and breakfast and 3 of the 4 rooms are located on the second floor. - No minimum night stay requirement for reserving rooms at the bed and breakfast. Maximum stays is 25 nights, unless approved in writing between you and the Bella Mia Bed & Breakfast.

Question 7

Food restrictions:

Answer

Breakfast at the Bella Mia includes fresh eggs from a local farm, dairy and meat. If you have dietary restrictions due to health concerns, such as diabetes, ciliac disease, allergies, etc., please infom us at least 7 days before your arrival so we can adjust your breakfast needs. There is no guarentee we can make changes to your breakfast if not given enough notice.

The Bella Mia website is currently getting an upgrade!